Brooke Grant was working as a change manager at Salesforce when the company's internal AI Career Agent pinged her on Slack to suggest an open role in sales enablement. "It said, 'this is your career ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. After ...

Salesforce.com is synonymous with CRM, but is less known for its contact centre solution; Service Cloud. The objective of this video in print (ViP) campaign was to create massive impact amongst key ...