Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Amazon has started a new doorstep return service with USPS that lets shoppers return packages from home. The option is ...

In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

Amazon is refunding some customers who returned items but never received payment - and some have reported receiving refunds for returns made as far back as 2018. The e-commerce giant said it conducted ...