Operant conditioning is a theory that explains how behaviors are influenced by their consequences or results. It’s often used today to help people adopt new behaviors or change old habits. If you’ve ...

As leaders, coaches, consultants, and change agents, we spend a lot of time at work convincing others to see things our way: We explain the rationale. We share the research. We articulate the vision ...

I’ve had only one panic attack. It happened in the fall of 2008, during a period when my wife and I were graduate students in English. I was walking across a sunny quad, wearing an actual tweed jacket ...