J.D. Power and Associates released a list Thursday of the 40 brands — spread throughout several industries, including the automotive field — that it considers as having the strongest customer service ...

The individual who receives the most votes will be crowned Douglas’s 2026 Customer Service Champion. As well as the title, the winner will receive the Customer Service Trophy and a £200 voucher to ...

Many of the diverse challenges that businesses are facing in 2020 — from the COVID-19 pandemic to Brexit — are completely unprecedented. And while even the best leadership teams can't plan for ...