A process exists for students to address grievances of a general nature. Each grievance (complaint) will be considered carefully and individually, and every effort will be made to resolve issues to ...

It is important for any who has experienced Harassment or Discrimination to understand the available options. The University recognizes that deciding whether to make a report and choosing how to ...

Federal and accreditation requirements state that all universities are to provide a clear process for timely resolution of student complaints and provide contact information for any external agencies ...

All University of Delaware students, including those enrolled in distance learning courses, who desire to resolve a grievance related to grades, disability accommodations, discrimination, or ...

A customer complaint is a good opportunity to get an accurate snapshot of customer perception, and it tells a lot about a small business's performance. "Entrepreneur" magazine's website says that it ...

It is recommended that students first attempt to resolve their conflicts with faculty, staff, or other students directly before a formal complaint is filed. Use the resources below to initiate the ...

Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to ...