Here’s an idea: Call your own company’s phone line to see how it’s answered. Have a live online chat with your competition and your own company during the workday. Send an email requesting more ...
Quick customer service training quiz question: When is it OK to yell at a customer? How about never—does never sound about right to you? What if the customer is a baby? A toddler? No, I don't think ...
Forward on reverse: Insights for marketing to maturity: Part VI: A different kind of customerAtare E. Agbamu, CRMSReverse mortgages,HECMs One of the pearls of marketing wisdom I have taken away from ...
PHOTOS: Uhuru visits Raila's grave The day Raila Odinga fell sick a month to elections Like Mandela, Raila Odinga was buried by his enemies Ruto honours Raila with Kenya's highest award for his ...
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