The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Candice Georgiadis Design ...

"Design thinking," which is gaining traction in the business sector, is about allowing even the most traditional thinker to create fresh, inventive solutions to business challenges by leveraging an ...

It won’t surprise anyone who read this blog that I am not an admirer of the Design Thinking phenomenon. I will call myself a skeptic observer. However I am not directly oppose to it. If you wonder how ...

Over the years the question of what makes some companies, and the people within, more or less creative than others has been studied ad nauseam. The idea of innovation within business has long been ...

But how does one learn the Design Thinking methodology? Look no further than the New Products and Services Lab. This 10-week course partners student teams with companies to solve a real-life business ...

It’s time for another rousing edition of “Because You Asked,” a space for you to ask those questions weighing you down--the ones you don't even want to ask your friends. Got an edtech question that ...

Why you need to put yourself in your customer’s shoes to understand the experiences they have with your organization. How well do you put yourself in your customer’s shoes? Year in and year out, ...

An approach that promised to democratize design may have done the opposite. Getty Images When Kyle Cornforth first walked into IDEO’s San Francisco offices in 2011, she felt she had entered a whole ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...

Hospitals, airlines, retail, newspapers—every industry has been affected by the myriad advancements in technology in recent years. Developments like artificial intelligence and promising applications ...