A 58-year-old former Twinsburg dispatcher who is accused of calling a Twinsburg woman and berating her for calling the police 183 times over the last 15 years pleaded not guilty to two misdemeanor ...

Audio of emergency dispatch calls from the homes of Minnesota lawmakers Melissa Hortman and John Hoffman has been released following the shootings on June 14 In one of the calls, dispatchers can be ...

PROVO, Utah — Non-emergency dispatch calls in Utah could soon be answered by artificial intelligence. Dispatch centers say the goal is to help free up dispatchers to focus on the emergency calls and ...

A 911 dispatcher whips out his calculator to help division-challenged boy. A 10-year-old Colorado boy called 911 for help with his math, and it paid off. Fort Collins police have just released audio ...

COLORADO SPRINGS — Across the country, the "first", first responders who often are a hidden face in the community, are being recognized for their life-saving work during National Public Safety ...

(TNS) — Artificial intelligence technology is coming to the 911 call center that serves Grand Traverse County, pending approval by the county board on Wednesday morning. Central Dispatch officials are ...

AUSTIN (KXAN) — The Austin Police Department is now sending officers to calls that are considered lower priority, Chief Lisa Davis said. The change started about a month ago. “That is just going to ...

County officials held a disciplinary hearing Thursday over the call. A 911 dispatcher accused of hanging up on a caller during a mass shooting at a Buffalo, New York, supermarket last month has been ...