* ServiceDesk Plus request life cycle feature simplifies request handling to achieve consistency of IT service delivery. * Uses drag-and-drop interface to visually design the life cycle of a request. ...

TAMPA, FL--(Marketwire - December 04, 2012) - SunView Software Inc., one of the fastest-growing providers of IT service management (ITSM) software, today announced the Service Request Management ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management. IT ...

IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...

New York, Jan. 04, 2024 (GLOBE NEWSWIRE) -- According to Market.us, The global Cloud Based ITSM Market is expected to garner a market value of nearly USD 4.8 billion in 2023. The overall market is ...

CHICAGO, Jan. 18, 2024 /PRNewswire/ -- Integration with developing technologies, an emphasis on the employee experience, and the shift towards enterprise service management (ESM) are all important ...