When you run a small business, you have to contend with consumer queries and complaints that may pertain to such issues as faulty products or service breaks. You must develop an action plan so that ...

To achieve success, organizations of all sizes across industries need to be adaptable to change. While change is constant in almost every organization, managing change is easier said than done.

Enhance your career with our online Graduate Certificate in Strategic Communication Management. In just nine credit hours, you can develop advanced skills in planning, executing and evaluating ...

The basic sales process consists of establishing contact with a customer, developing a relationship of trust, presenting the product's value proposition, handling customer objections, closing the sale ...

Experienced HR professionals know that navigating company transitions smoothly is an important and common element of their job. An organization's ability to navigate change effectively is crucial for ...

The Organizational Effectiveness team assists with communication, change management, process documentation, training resources and administers the LMS (SuccessFactors Learning Management System). This ...

“A manager’s role, and by extension any leadership position is characterized by overload, ambiguity, and conflict.” -Linda A. Hill, Becoming the Boss Who doesn’t like a bit of overload, ambiguity, and ...

I am the Managing Partner of EB5 Affiliate Network - a national EB-5 visa firm with 1,800+ foreign investors from 60+ countries. Effective company processes are a key aspect of business success. In ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...