Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...

Consider the challenges facing technical communicators (i.e., technical writers) who design and produce medical device user manuals: First, their work must address the needs of an especially diverse ...

April 21, 2009 User Manuals. They can be extremely handy things, and they play an important role in the world of consumer electronics. The problem is that once you’ve gotten your nifty new product, ...

In 2013, businessman Ivar Kroghrud shared one of his essential leadership tips with The New York Times that was inspired by, surprisingly, his time in the Norwegian navy. Kroghrud, the co-founder, ...