As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

NPL is coordinating a broad-scope UK research initiative on performance metrics and benchmarking for quantum computers ...

Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

Performance measurement – if done right – can be a core activity to move the health care system to higher value for the American public, while rewarding health professionals and health care ...

These days, as we navigate frequent and often massive disruptions to our businesses and the global economy, we are all looking for ways to move faster, more efficiently and with fewer problems. And to ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

About 50% of business data is now stored in the cloud – and the volume stored using cloud technologies is higher still when private and hybrid clouds are factored in. Cloud storage is flexible and ...

The American Heart Association and American College of Cardiology (AHA/ACC) have introduced a comprehensive list of clinical performance measures intended to target meaningful gaps in care, and that ...

We discuss our concerns about tying physician performance to CG-CAHPS scores and suggest an alternative approach to facilitate translation of service excellence into clinical practice. The Affordable ...