I spent 4 nights at Yotel Tokyo Ginza, a hybrid robot hotel in Tokyo. The robot room service and check-in was novel, but it has a way to go.

A new milestone in hospitality technology has emerged in China. The Shangri-La Traders Hotel at Shanghai Hongqiao Airport has ...

NAGASAKI, JAPAN -- The world's first hotel staffed almost entirely by robots is opening its doors full-time to guests this month, but CBS News correspondent Seth Doane has already been able to spend a ...

The Shangri-La Traders Hotel at Shanghai Hongqiao Airport has become the world’s first hotel to use humanoid service robots for daily operations.

A hotel that is managed almost entirely by robots. Robot hotels check people in via computer and provide towels, laundry and room service using mechanical robots. For emergencies and other services, ...

Is it artificial inn-telligence? Machines are seemingly rendering us obsolete in every sector, from manufacturing to the restaurant industry. In a recent example, an Argentinian tourist was taken ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

Joy, fear and sadness: these are just some of the emotions hotel guests feel when they encounter a customer services robot during their hotel stay. That’s according to researchers who extracted a ...

R1, a humanoid embodied service robot developed by Keenon Robotics – a global leader in general-purpose and special-purpose embodied humanoid robots – has been officially deployed at the Shangri-La ...

On a typical workday at the Dream Hollywood hotel in California, Alfred waits by the front desk for marching orders. Wearing a white collar and black bow tie, Alfred springs into action when a guest ...

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...