New features allow users to add their own report templates and format and configure reports based on requirements in MSIM platform designed to help teams track and resolve critical security incidents.

THE HAGUE, Netherlands & NEW YORK--(BUSINESS WIRE)--At Knowledge ’22 today, ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, introduced three new ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced its Now Platform ® San Diego release. With ...

The San Diego release of the ServiceNow Now platform, the first of two major upgrades planned for 2022, is now available for solution providers looking for new ways to help customers more productively ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

NBN Co is expanding its use of ServiceNow for IT operations management, using newer capabilities in the platform to better understand how events such as a server issue will impact IT service delivery.

Service Operations Workspace gives tech services and operations teams a single place to manage work and have shared visibility into issues. App Engine Management Center provides structure and ...