Social Media Marketing (SMM): What It Is, How It Works, Pros and Cons

Social media marketing (SMM) is the use of social media platforms to interact with customers to build brands, increase sales, ...
The Indianapolis Star

Rocket CRM Expands Platform Capabilities with Advanced Customer Relationship Management and Social Media Marketing Automation

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management while integrating social media marketing automation into its core framework.
B2B Marketing Magazine

The Secret to Social CRM – An Interview with Marshall Lager

When I attended CRM Evolution 2011 in August, it was clear the social media was all anyone could think about. We are at a point where companies are finally recognizing the power of social media. The ...
Stacker on MSN

60+ social media marketing FAQs, answered by experts

WebFX summarizes 60+ social media marketing FAQs addressing strategy, platforms, content, ads, and ROI, aiding marketers and businesses alike.