Firstsource Solutions has appointed Matthew Barlow and Scott Schrader to lead its Healthcare Payer and Provider businesses, respectively. The company emphasizes AI-driven transformation to meet ...

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Firstsource Solutionshas been named a Leader in CX Services Transformation in the NelsonHall NEAT Evaluation for CX Services ...

Covid-19 disrupted the manufacturing industry and was critical to many companies' fast-tracked adoption of digital transformation. Although many innovations rolled out pre-pandemic, adoption was slow.

In the world of IT, transformation is often seen as a necessary disruption. Companies are constantly evolving to stay competitive, adopting new technologies and restructuring their operations. However ...