This employee working at a service desk helped a woman whose parts management system suddenly stopped working. The issue was ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

The rapid integration of voice assistants into domestic and professional settings has engendered extensive research into their usability, security, and social implications. These intelligent devices ...

Silverback AI Chatbot has announced an expanded emphasis on its AI Assistant feature, reflecting the growing role of automated conversational systems in managing digital interactions across websites, ...

What is Human-Computer Interaction and User Experience? Whether we’re typing on a keyboard, swiping a smartphone, or asking a home speaker to play a favorite dance mix, we interact with computers and ...

Update your Android device now. Update, May 7 2025: This story, originally published May 6, has been updated with advice from a senior security strategy manager regarding the critical CVE-2025-27363 ...

Google has announced that the new Interaction to Next Paint (INP) metric will become one of the three Core Web Vitals metrics on March 12, 2024. It’s replacing the older First Input Delay metric. This ...