The primary purpose of a QA program is to ensure that your products meet the expectations of your customers. If your products fulfill the functionality you claim, continue to work without problems ...

Software quality assurance management (QA) is the process of making sure that quality requirements for products or services are fulfilled. Quality assurance methods ensure that all requirements have ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

Customers are at the center of business, and in the medical technology space quality assurance reigns supreme. Quality assurance looks at a company’s services or products to make sure everything is ...

Quality assurance is a holistic process of preventing bugs and defects, improving collaboration and embedding quality at ...

September 27, 2022 - Failing to provide discovery as required by the Federal Rules of Civil Procedure risks sanctions. The standard for conduct in discovery, however, is not perfection. So, what lies ...

Software testing is being fundamentally rewritten by autonomous AI agents. We’re empowering systems to learn, adapt and make intelligent decisions with minimal human instruction. And as we redefine ...

Discussions revealed a common realization: quality assurance reaches its best when it is collective. The workshop reaffirmed a growing regional understanding that peer learning, benchmarking, and ...