The September 2025 ransomware attack on European airports left tens of thousands of passengers stranded. Reuters reported that ENISA confirmed a cyberattack on a third-party boarding system provider ...

Alaska Airlines is the latest airline to ground its planes because of an IT meltdown. We talked to industry leaders about why ...

When things around us start to fall apart, it’s easy to feel powerless. But every time systems fail — when the plans, policies, and promises stop working — it’s also a chance to start again. Not from ...

A couple of months ago I received an email from someone I had not spoken to in at least 10 years. For several years before ...

An ever-increasing number of information systems are becoming indispensable in nearly all aspects of health care delivery, from electronic health records (EHRs) and radiology image viewers to ...

Every minute of unplanned IT downtime can risk patient safety, hospital operations, and organizational reputation. Keeping digital infrastructure stable is essential for health systems to prevent ...

What appears to be “high performance” often reflects a reward system running on fumes rather than sustainable focus.

At some point in the past decade or two, dance-music d.j.s discovered a way of punctuating their sets with a prank. Just as the music was reaching a crescendo, it would glitch, then cut out completely ...

To fix performance management systems, C. Allen Gorman, Ph.D., industrial-organizational psychologist at the University of Alabama at Birmingham Collat School of Business, suggests implementing a ...