For automotive dealers facing tighter margins and increased competition in the used car market, understanding what happens ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

However, the analysts argued that with this move, Salesforce is moving deeper into automation capabilities, where it will ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

At CDP World, Treasure Data redefined AI in marketing with its interoperable AI Marketing Cloud and the debut of the “Super Agent.” ...