Today my LinkedIn feed and Google News filter is showing me several stories that illustrate how we are failing to stop online ...

Tessa Thompson shines in "Hedda," a smoldering new romance drama movie on Prime Video from director Nia DaCosta.

And that brings us to Game 7 at Rogers Centre, Dodgers-Blue Jays, the former aiming for Major League Baseball ’s first repeat ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Q3 2025 Earnings Call Transcript October 30, 2025 Amazon.com, Inc. beats earnings expectations. Reported EPS is $1.95, ...

The massive PBM’s announcement comes as the drug middlemen attempt to lessen regulatory scrutiny. The company also said it ...

Almo E4 Experience Chicago presented a first-ever "Flip the Script" panel featuring technology journalists opining on ...

New research shows that open source ChatGPT-style AI setups can potentially route callers to the right person in a call center using natural language, without following infuriating menu choices that ...

Outsourcing will be pivotal in helping organizations stay agile, competitive, and customer-centric in an increasingly dynamic marketplace. Fremont, ...

The company’s breakthrough architecture is increasing customer retention and fueling growth for some of the fastest growing brands, like Perplexity, Notion, Canva, and Fanatics NEW YORK--(BUSINESS ...

Microsoft said its Dragon Copilot — which ambiently listens to patient visits and drafts clinical notes for the EHR — documented more than 17 million patient encounters last quarter, nearly five times ...