The Trade Desk is going after Amazon; Facebook creators are going after Meta; and everybody’s going after Warner Bros. Discovery.

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

Sydbank A/S ( ($GB:0MGE) ) has issued an announcement. Sydbank, Arbejdernes Landsbank, and Vestjysk Bank have agreed to merge, forming AL Sydbank, ...

A snapshot of the CX market: aligning customer expectations with company strategies. Global and local CX leaders, strategy, ...

The Oracle legal tussle has dominated the Rimini Street conversational agenda for too long. Time for fresh opportunities to come to the fore.

Customer data platforms segment users into desired audiences, no personally identifiable information necessary.

This is particularly true for online businesses such as non-GamStop casinos and financial service companies that require ...

Salesforce UK CEO Zahra Bahrololoumi and CTO Paul O’Sullivan put Dreamforce 2025 discourse about agentic AI into a UK context ...

The most important security problems are about understanding interconnected systems, not about analyzing a single piece of ...

One Facebook creator has filed dozens of small claims lawsuits against in an attempt to fight the company's "broken" payments system.

Inside Dubai’s Wafi City stands a place that quietly moves the world. The world’s largest visa application centre, operated by VFS Global, spans 150,000 square feet and processes up to 10,000 ...