The largest Indian IT services companies are signalling a fundamental shift in their business model. The change has ...

Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the ...

Cisco Germany management board member Detlev Kühne discusses how the technology giant tackled its AI transformation — and his ...

Vendors made their agentic ambitions clear this fall - but the role of partners? Not so much. Oracle AI World was an ...

Inside Dubai’s Wafi City stands a place that quietly moves the world. The world’s largest visa application centre, operated ...

Declares Fourth Quarter Dividend Analyst call and webcast scheduled tomorrow, November 4 at 11 a.m. EST TULSA, Okla., Nov. 3, 2025 /PRNewswire/ -- ONE ...

Pneumatic actuators are versatile, widely used components across production lines, robot axes and transport mechanisms. They also serve in braking systems, power generation, and the wood and paper ...

Avia is pleased to announce that it has been named a winner of the Customer Service Team of the Year in the 15th Annual 2025 Globee® Awards for Business. This esteemed awards program celebrates ...

If a customer can get help instantly, feel understood and never repeat themselves, then all the technology underneath has ...

Because customer trust is built on credibility. If a company’s leadership is drawn from a narrow set of backgrounds, ...

Obtain It College Advising offers college preparation services for families and their students. (Courtesy Leslie Uptain) A college preparation service is now available for students and families in New ...

The City of Kingsport is introducing residents to its newest customer service system, Grace AI — an artificial intelligence ...