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AI is just an instrument in your CX symphony - how to conduct it well, according to NiCE analysts
Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.
ISLAMABAD: The Competition Commission of Pakistan (CCP) is set to conduct a comprehensive study on the country’s solar energy ...
From Gaza to Myanmar and Sudan, communities around the globe continue to suffer the consequences of war, civil strife and sectarian violence. Indeed, in 2024, 111 countries experienced some form of ...
Keeper is a password manager with top-notch security. It's fast, full-featured, and offers a robust web interface. The ...
India’s courtrooms are a closed arena, where long-suffering litigants, judges, lawyers and court officials, play a slow game ...
Demanding “impact” is an attempt to re-engineer the profession, questioning the entire role of academia in society. If actively and aggressively pursued, the “impact agenda” presents a significant ...
Data analytics, putting safety out of bounds for competition, and collaboration among industry, labor and government are key ...
The era of the simple chatbot is over. The new wave of AI tools doesn't just answer questions—they execute entire projects. These eight tools are the ultimate cheat codes for professional productivity ...
To someday allow scientists to stay underwater conducting research for days on end, the UK-based company DEEP has designed Vanguard, a "subsea human habitat." The company unveiled its prototype at a ...
Dialogue AI launched on Friday with $6 million in seed funding and an aim to democratize market research.
China's state-owned defense giant Norinco in February unveiled a military vehicle capable of autonomously conducting ...
George Tidmarsh said he was placed on leave after he raised concerns over the legality of a program to speed up approval of some new drugs.
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