Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

What Is IT Infrastructure Mapping? IT infrastructure mapping is the process of creating a visual representation of an organization's information technology (IT) systems, components, and services. This ...

By recently engaging with Houston-based The Lab Consulting to business-process-map the organization, Empower FCU was able to identify hundreds of valuable process improvements, identify high-value ...

Mind mapping is the kind of term that would normally make me switch off immediately. It’s right up there with ‘blue sky thinking’ and ‘call to action’ as some of the most unnecessary management-speak ...