The City of Kingsport is introducing residents to its newest customer service system, Grace AI — an artificial intelligence ...

With ESPN dark amid the Disney and YouTube carriage dispute, prepaid NFL Sunday Ticket subscribers might have to reach out to ...

Because customer trust is built on credibility. If a company’s leadership is drawn from a narrow set of backgrounds, ...

A family and marriage therapist sees gratitude as essential for fostering happiness. Overthinking and social comparison can significantly hinder happiness. Prioritizing health and self-care ...

However, one customer shares his own approach when it comes to tipping servers at restaurants, which has some people agreeing with him and others raising their eyebrows.  The customer claimed that he ...

Medicare and the government shutdown The U.S. government shutdown, which started on October 1, has halted many federal services, leaving millions of Medicare beneficiaries wondering how this ...

Sinch reports on 2025 Black Friday trends, highlighting the demand for early promotions, omnichannel communication, swift ...

Massachusetts state regulators are limiting the proposed winter rate hike for Eversource gas customers, NewsCenter 5's Ben Simmoneau has learned.

What makes us tip? A new study explores two main motives: genuine appreciation for the service and conformity with social ...

Slate isn't going to build out its own service centers like Tesla or Rivian. Here's what it plans to do instead with its ...

We topped up our online casino account, played our favourite game, and hit the jackpot! But how can we now withdraw this ...

What is an alignment conversation? It’s a way to learn how your work or your product fits in with your customer’s goals. “The ...