Learn about your Alexa device, and get troubleshooting tips.

May 21, 2025 · Solve common Alexa issues like not responding, playing music on the wrong device, or connectivity problems with these quick troubleshooting tips for your Echo.

In this guide, you’ll find everything you need to troubleshoot your Alexa woes and get help. From Alexa device support to Amazon Echo customer service, we’ve got it all covered.

Apr 11, 2020 · Use the Alexa app to set up your Echo, Echo Dot (4th Generation), Echo Dot (4th Generation) with clock, or Echo Dot Kids Edition. Tip: Before setup, download or update the Alexa …

Jan 19, 2026 · From ordering an Uber to managing your calendar or movie watchlist, we're going over the top ways to use Alexa -- with a complete list of well over 200 options.

Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.

Get help using and troubleshooting common issues with Amazon Echo.

The Alexa app requests mobile device permissions to hear your requests, provide more personalized results, help you set up your Alexa-enabled devices, and support certain Alexa features.

Get help using and troubleshooting common issues with the Echo Dot.

Learn about Alexa features, and get troubleshooting tips.