If you’re new to the Spectrum TV app or SpectrumTV.com, check out Helpful Tips. If you know the ropes but you’re still having issues, see the Troubleshooting section.

Mar 16, 2021 · We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App.

Try the following steps to resolve many of the most common issues with SpectrumTV.com and the Spectrum TV app: Restart the Spectrum TV app and try again. Make sure you're connected to …

Jul 15, 2025 · Hello @SK5150; Welcome to the Community Forums. I can understand the frustrations with the Xumo and the Spectrum TV app within the Xumo. Most issues related to …

Oct 3, 2024 · It solved the issues with channel pixilation and missed DVR recordings. This is called a signal and drop line test. To do this, you call Spectrum requesting a signal and drop …

Spectrum TV Select Customers to Receive Hulu as Part of Expanded Agreement Between Charter & Disney More information here: Spectrum TV Select Customers to Receive Hulu as …

Feb 13, 2024 · Since the Spectrum TV app streams live TV as well as on demand, it can be more sensitive than other streaming services. A direct connect with an ethernet cord would rule out …

Oct 16, 2023 · We received two new Xumo devices. Everything works except the Spectrum TV App. We used troubleshooting over the phone, had a tech come to the house.

Hey all, I'm here in Texas experiencing these same buffering and strp-4004 on Spectrum TV Cloud DVR. It started after I got a maitanance message regarding the Spectrum TV App. This …

Jan 8, 2023 · I don't understand why, with so many having the same problems, Spectrum cannot acknowledge the app has issues which include: audio/video sync off online guide is 3 hours off …